I have spent the past 25 years studying, practicing, teaching, researching, and writing about LISTENING and its direct connection to LEADERSHIP. I have realized one main thing: IF YOU LISTEN BETTER, YOU WILL LEAD BETTER. Why? Because listening is at the core of all human behavior and especially at the root of effective leadership. Listening is the thing we do the most of in our life, except breathing.
ARE YOU ONE OF THEM? It’s estimated that the majority of adults do not have any formal listening education. Yet, the average person misunderstands, ignores or forgets at least 75% of what they listen to. ‘Listening’ is definitely not the same thing as ‘hearing’. The costs of poor listening are too high to ignore, including loss of relationships, opportunities, trust, respect, credibility, money, and even loss of life, just to name a few. People lose when they don’t listen!
This website contains both free and affordable resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, books, assessments, a blog, an app, one-on-one and group listening and leadership coaching, listening aids, courses, seminars, podcasts, speeches, and retreats.
I encourage you to invest your time, effort, and energy in your listening leadership performance. It is a lifelong process and the results will prove invaluable to you. It has for me. LISTENING PAYS!
Rick Bommelje, Ed.D., CLP
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FREE resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, a blog, audio podcasts, videos, and the Listening Habits Test.
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Frances Hesselbein is one of the most highly respected experts in the field of contemporary leadership development. The former President of the Girl Scouts of America and current CEO of the Frances Hesselbein Leadership Institute knows how critical listening is to leadership success. In an interview with her, she told me, “I believe it is the quality and character of a leader that determines performance and the results. As a leader, the success of your leadership depends upon how effectively you mobilize your people around your mission, values and vision. If you are going to successfully lead the organization and your people, you have to listen very carefully to them.
Just as you listen very carefully to all of your customers, we can never take for granted we know what they value. This requires very thoughtful listening. It means when a person is speaking, they must have your undivided attention. You must focus and listen very carefully to the words that are spoken as well as unspoken. This means staying focused for every moment with every person. It indicates respect, it shows appreciation, and it requires anticipation.
Listening is a very, very important part of leadership. Listening is one of the most effective ways to learn. We listen to all of the people within and beyond the walls of the organization, because we have to know what they value. Through listening, we learn what they value. What does the person speaking to you value? As we understand and appreciate them, it brings us to a higher level of connection and service. This is very, very important.”
Frances is teaching us that Listening and Leading are inseparable. What specific listening steps are you taking to make a significant difference in your leadership? LISTENING PAYS!
Several years ago, I had the honor of interviewing Millard Fuller on the topic of leadership and listening. Millard founded Habitat for Humanity International in 1976 and served in executive roles until 2005. Through his stellar leadership, Habitat grew into
A little girl who came home from school excited about the drawing she had created in art class. She skipped into the kitchen, practically bursting at the seams with excitement. “Mommy, Mommy, guess what?” she exclaimed. Her mother, who was
A powerful old story captures the importance of the messages that we listen to inside of our heads. An old Cherokee is teaching his grandson about life: “A fight is going on inside me,” he said to the boy.” It
On March 20, we celebrate TV personality and Rollins College Alum Mr. Fred Rogers who would have been 86 years old. He passed away in 2003. Fred Rogers dedicated his life to serving children. His relentless commitment to all that