Listening is …
the heart and soul of leadership;
the ultimate leadership competence;
the lifeblood of relationship;
the essence of respect; and
the spirit of life.
I have spent the past 30 years studying, practicing, teaching, researching, and writing about LISTENING and its direct connection to LEADERSHIP. I have realized one main thing: IF YOU LISTEN BETTER, YOU WILL LEAD BETTER. Why? Because listening is at the core of all human behavior and especially at the root of effective leadership. Listening is the thing we do the most of in our life, except breathing.
ARE YOU ONE OF THEM? It’s estimated that the majority of adults do not have any formal listening education. Yet, the average person misunderstands, ignores or forgets at least 75% of what they listen to. ‘Listening’ is definitely not the same thing as ‘hearing’. The costs of poor listening are too high to ignore, including loss of relationships, opportunities, trust, respect, credibility, money, and even loss of life, just to name a few. People lose when they don’t listen!
This website contains both free and affordable resources for you to increase your LISTENING LEADERSHIP performance. It consists of the Listening Seeds blog, the Listening Pays book, articles, assessments, one-on-one listening and leadership coaching, courses, seminars, podcasts, speeches, and retreats. I have also created the Listening Pays Facilitators Certification Program for qualified professionals in which you will be equipped by me to deliver the Listening Pays Workshop to your organization.
Join me on the journey. I encourage you to invest your time, effort, and energy in your listening leadership performance. It is a lifelong process and the results will prove invaluable to you. It has for me. LISTENING PAYS!
Rick Bommelje, Ed.D., CLP
Lifelong Listening Student
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FREE resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, a blog, audio podcasts, videos, and the Listening Habits Test.
Click here to purchase online Available on your tablet or smartphone for $6.99! Sales Director Stu Preston is a man at a crossroads. After being given six months to improve his performance or find another job, Stu is clueless
A man attended a meeting where the guest lecturer was extremely long-winded. When the listener could stand it no longer, he got up and slipped out a side door. In the corridor he met a friend who asked, “Has he finished yet?”
“Yes,” the man replied, “he’s been through for a long time, but he’s not aware of it! He simply won’t stop!”
The idea of coming to the point and saying something worthwhile is also good counsel for us as we talk with others each day. If we are honest with ourselves, we must admit some of our conversation is nothing more than careless talk. Pause a minute and think about what your usual conversation is like. What is the subject of most of your discussions? Do you talk too much and not give opportunity for others to speak? Is your speech profitable to others?
Speak words that build up others and don’t just fill the air.
Source: Our Daily Bread, July 2003
If you want to have others listen to you, consider what – and how – you are saying. LISTENING TO YOURSELF PAYS!
Following is an example of how one manager realized the value of listening: “My secretary said to me today, “Steve, you’re not listening to me.”, and she was right. It was an awakening for me. I had totally tuned her
I received the following example from a listening leader who deeply listened and responded with an important decision. Her boss chose not to listen. The results are devastating. Several years ago, I was employed with a company as a Credit
I received the following example of a huge listening breakdown that resulted in a $1 million loss. “There was a huge communication breakdown at the commercial bank that I work at between a sales executive and a portfolio manager. Sales
Listening leads to learning, which sets the stage for innovation. Innovation is more likely when employees are well informed about the customer, unafraid to try something new, and committed to the organization’s success. Charles Schwab uses multiple methods to listen