Listening is …
the heart and soul of leadership;
the ultimate leadership competence;
the lifeblood of relationship;
the essence of respect; and
the spirit of life.
I have spent the past 30 years studying, practicing, teaching, researching, and writing about LISTENING and its direct connection to LEADERSHIP. I have realized one main thing: IF YOU LISTEN BETTER, YOU WILL LEAD BETTER. Why? Because listening is at the core of all human behavior and especially at the root of effective leadership. Listening is the thing we do the most of in our life, except breathing.
ARE YOU ONE OF THEM? It’s estimated that the majority of adults do not have any formal listening education. Yet, the average person misunderstands, ignores or forgets at least 75% of what they listen to. ‘Listening’ is definitely not the same thing as ‘hearing’. The costs of poor listening are too high to ignore, including loss of relationships, opportunities, trust, respect, credibility, money, and even loss of life, just to name a few. People lose when they don’t listen!
This website contains both free and affordable resources for you to increase your LISTENING LEADERSHIP performance. It consists of the Listening Seeds blog, the Listening Pays book, articles, assessments, one-on-one listening and leadership coaching, courses, seminars, podcasts, speeches, and retreats. I have also created the Listening Pays Facilitators Certification Program for qualified professionals in which you will be equipped by me to deliver the Listening Pays Workshop to your organization.
Join me on the journey. I encourage you to invest your time, effort, and energy in your listening leadership performance. It is a lifelong process and the results will prove invaluable to you. It has for me. LISTENING PAYS!
Rick Bommelje, Ed.D., CLP
Lifelong Listening Student
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FREE resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, a blog, audio podcasts, videos, and the Listening Habits Test.
Click here to purchase online Available on your tablet or smartphone for $6.99! Sales Director Stu Preston is a man at a crossroads. After being given six months to improve his performance or find another job, Stu is clueless
When you want to hear from others (and you should because it adds to the pool of meaning), the best way to get at the truth is by making it safe for them to express the stories that are moving them to silence or violence. This means that at the very moment when most people become furious, we need to be curious. Rather than react in kind, we need to wonder what’s behind the ruckus.
But how? How can we possibly act curious when others are either attacking or heading for cover? People who routinely seek to find out why others are feeling unsafe have learned that getting at the source of fear or discomfort is the best way to return to dialogue. Either they’ve seen others do it, or they’ve stumbled on the formula themselves. In either case, they realize that the cure to silence or violence isn’t to respond in kind, but to get at the source. This calls for genuine curiosity – at a time when you’re likely to be feeling frustrated or angry. Look for chances to turn on your curiosity rather than feeling furious.
Source: Crucial Conversations
LISTENING PAYS LESSON: Getting curious can create great value in restoring relationships. It’s all up to you how you respond.
Impressive listening skills have been identified as one common characteristic of credible leaders. A willingness to listen carefully to constituents and, if necessary, to hear the bad news keeps leaders from being isolated from critical feedback. When they can get
A son and his father were walking on the mountains. Suddenly, his son falls, hurts himself and screams: “AAAhhhhhhhhhhh!!!” To his surprise, he hears the voice repeating, somewhere in the mountain: “AAAhhhhhhhhhhh!!!” Curious, he yells: “Who are you?” He receives
One of our very able leaders recently was made the head of a large, important, and difficult to administer public institution. After a short time he realized he was not happy with the way things were going. His approach to
N. Williams has demonstrated what it takes to be a Listening Leader with his following story: “This week it struck me how guilty I am of getting wrapped up in the noise and chaos of over communication and allowing this