I have spent the past 25 years studying, practicing, teaching, researching, and writing about LISTENING and its direct connection to LEADERSHIP. I have realized one main thing: IF YOU LISTEN BETTER, YOU WILL LEAD BETTER. Why? Because listening is at the core of all human behavior and especially at the root of effective leadership. Listening is the thing we do the most of in our life, except breathing.
ARE YOU ONE OF THEM? It’s estimated that the majority of adults do not have any formal listening education. Yet, the average person misunderstands, ignores or forgets at least 75% of what they listen to. ‘Listening’ is definitely not the same thing as ‘hearing’. The costs of poor listening are too high to ignore, including loss of relationships, opportunities, trust, respect, credibility, money, and even loss of life, just to name a few. People lose when they don’t listen!
This website contains both free and affordable resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, books, assessments, a blog, an app, one-on-one and group listening and leadership coaching, listening aids, courses, seminars, podcasts, speeches, and retreats.
I encourage you to invest your time, effort, and energy in your listening leadership performance. It is a lifelong process and the results will prove invaluable to you. It has for me. LISTENING PAYS!
Rick Bommelje, Ed.D., CLP
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FREE resources for you to increase your LISTENING LEADERSHIP performance. It consists of articles, a blog, audio podcasts, videos, and the Listening Habits Test.
Click here to purchase online Available on your tablet or smartphone for $6.99! Sales Director Stu Preston is a man at a crossroads. After being given six months to improve his performance or find another job, Stu is clueless
I recently attended a meeting in which the purpose was for the senior leader to listen to ideas of others on his proposal. Unfortunately, one person dominated the time with an endless flow of personal opinion. Because of this long windedness, others were unable to give their input. As the talkative member continued, I wondered how many times the senior leader tuned out of the discussion. I also wondered how many others wanted to say…Get to the point! ….And let someone else speak.
In his book BRIEF: Making a Bigger Impact by Saying Less, Joseph McCormack says getting to the point right away is crucial to attract the attention. Not only is attracting the attention important, but holding it is crucial. The consequences of not being brief can be severe. Rambling says “you’re not prepared”. Despite the many drawbacks of being long-winded, many of us struggle to be brief. One reason, explains McCormack, is because we believe by over-explaining, we can prove how smart we are
To practice being brief, McCormack suggests “mind mapping” to organize ideas before making a presentation or even writing an email. He proposes a map that uses the acronym BRIEF to simplify communication. At the center of the page, you put your headline. In the case of a meeting with the CEO to provide an input on a proposal, the headline may be “What I Want the CEO to Know & Remember.” The boxes surrounding the headline are:
B (Background): Provide a quick context—why am I offering my ideas?
R (Reason):: Explain why you’re speaking now—why should they pay attention?
I (Information):: Provide two to three key nuggets of information you want to share. What are the bullet points of the conversation?
E (End): Decide on what note you want to leave the conversation. In this case, you may want to end by telling the CEO which option is the best.
F (Follow-up):: Consider the questions you anticipate the CEO will ask you when you finish speaking and prepare answers in advance.
Practice simplifying your message. You will make an impact and your listener will appreciate your brevity. Brevity is an essential skill that can propel people’s career in an age where the people that they’re talking to are overwhelmed.
When was the last time you facilitated a meeting and were not able to make progress because one or more participants dominated the conversation? Think about the lost time of meetings when the ‘motor mouth’ kicks in. There is a
10 STEPS TO LISTEN WITH TOTAL FOCUS TO A SPEAKER 1. Pay total attention to the speaker even if you don’t agree with them or even like them. 2. When you are listening, keep your eyes on their eyes. Don’t
Misty Haggard-Belford is a great example of a listening leader who although inundated daily with multiple messages, thoughtfully takes advantage of her thought-speed advantage while listening. Misty is a business owner and adjunct college professor and has recently been
Frances Hesselbein is one of the most highly respected experts in the field of contemporary leadership development. The former President of the Girl Scouts of America and current CEO of the Frances Hesselbein Leadership Institute knows how critical listening is