Month: May 2013

  • DON’T GO INTO ‘FIX-IT’ MODE ON ME

    DON’T GO INTO ‘FIX-IT’ MODE ON ME

    “I don’t want you to fix it, I just want you to listen to me!” Participants in my listening master classes frequently make this statement as they reveal their annoyances with other peoples’ listening behavior.  The problem is that some people in our life do not understand the type of listening that we need. There…

  • CARE………A MUST WHEN LISTENING

    CARE………A MUST WHEN LISTENING

    Why should I listen?  I’ll just fake it and they won’t know I’m not listening. This question and statement reveal one of the biggest gaps in many listening situations…..some people just don’t CARE.  I have been thinking about the tremendous importance that CARE plays in all situations.   In order to listen effectively, you have to…